L’ospite è arrivato. Ha fatto il check-in, ha appoggiato la valigia, si è seduto sul letto. Apre Google. Cerca “ristorante stellato vicino a me.” Cerca “orari Duomo Milano.” Cerca “fermata metro piĂą vicina.” Cerca “spiagge Sardegna da visitare.” Sì, l’ospite non sta cercando informazioni sull’hotel, sta cercando l’esperienza fuori dall’hotel, ma si aspetta che qualcuno […]
L’integrazione con LYNK Cloud della piattaforma Hech Romeo sulla line up degli Hospitality TV Samsung, consente alle strutture ricettive di elevare l’esperienza in camera, semplificare la gestione operativa e garantire standard uniformi in tutta la struttura. Hech Romeo è la piattaforma di digital concierge che trasforma ogni Hospitality TV Samsung in un punto di contatto […]
Numerous accommodation facilities in Italy have received sanctions for violations of the GDPR related to a problem that seems trivial: the TVs in the room that remain logged with the streaming accounts of previous guests. The result is fines of tens of thousands of euros, and serious reputational damage.Today we explain why automatic reset of […]
QR codes are now part of the natural landscape of a contemporary hotel. Li is located at the desk, near the TV in the room, in the elevator, at the bar, in the breakfast room. For guests it became a spontaneous gesture, even more in these years after the pandemic: they frame the code with […]
Quando si progetta o si rinnova l’offerta televisiva in una struttura ricettiva moderna (hotel, resort, B&B) non basta piĂą “una buona TV”: è necessario un ecosistema completo, che includa la gestione dei contenuti, l’interazione con l’ospite, il controllo centralizzato, e l’integrazione con i servizi della struttura. Di seguito analizziamo le funzionalitĂ chiave che una smart […]
In un’epoca in cui viaggiare significa non solo alloggiare ma vivere un’esperienza connessa, gli ospiti hanno aspettative molto alte nei confronti delle strutture ricettive. Non si tratta piĂą solo di camere pulite e comfort tradizionali: la vera differenza la fa l’esperienza digitale, fluida, integrata e personalizzata. In questo articolo vediamo cosa chiedono oggi gli ospiti […]
Oggi l’esperienza di soggiorno non si misura piĂą solo nel comfort della camera, ma anche nella qualitĂ dell’intrattenimento che l’hotel è in grado di offrire. Attraverso l’interfaccia Movie and more, disponibile sulla piattaforma Hech Romeo, gli ospiti possono guardare film ancora al cinema direttamente sulla smart TV della stanza, con la stessa semplicitĂ di un’app […]
The digitalization of hospitality is now a reality, but one of the most frequently asked questions among hoteliers is: is it better to create an app or a web app for their guests? The answer, in most cases, is clear: a web app is the simplest, most economical, and most effective solution for offering digital […]
Today, in-room TVs have become one of the key comfort features perceived by guests: they’re no longer just an accessory, but a truly personalized entertainment tool. Many guests expect to be able to continue their digital habits—watching series, sporting events, or movies on their favorite platforms—even during their stay. But how does access to Netflix, […]
Meanwhile, it is good to clarify what ProCentric is for those who do not know. ProCentric, is an LG content management solution that supports accommodation facilities to manage content on hotel TVs. ProCentric provides a customized environment by simultaneously optimizing operational efficiency and transforming displays into content hubs all included. ProCentric offers more agile information […]
In the meantime, it is good to clarify what Lynk Cloud is for those who do not know. Lynk Cloud, evolution of Lynk Reach (Remote Enhanced Active Control of Hospitality), is a Samsung content management solution that supports accommodation facilities to manage hotel TV content. Lynk Cloudprovides a customized environment by simultaneously optimizing operational efficiency […]
The TV hospitality (or hotel TV) is designed and designed to be installed in the hotel rooms and consequently show ad hoc functionality for those staying at the accommodation facilities. An unexperienced person might have a hard time recognizing a hospitality tv from one for the consumer world. In reality there are very simple features […]
What is digital signage? You don’t need a technical definition to understand that. The answer is visible around us: just look at our cities that are now scattered with displays of all shapes and sizes in squares and shops, stations and public offices, hotels and airports. The digital signage, which we could translate from English […]
