How to provide Netflix, DAZN, Prime Video and all apps on hotel smart TVs?
11 November 2025Today, in-room TVs have become one of the key comfort features perceived by guests: they’re no longer just an accessory, but a truly personalized entertainment tool. Many guests expect to be able to continue their digital habits—watching series, sporting events, or movies on their favorite platforms—even during their stay. But how does access to Netflix, DAZN, Prime Video, and other apps actually work on hotel TVs? And how can guests use their apps securely?
Netflix, DAZN, and Prime Video: apps preinstalled on hotel smart TVs with temporary login
Hotel smart TVs are, in most cases, equipped with the main streaming apps already preinstalled:
However, unlike a home TV, smart TVs dedicated to hospitality are configured to automatically clear your history, login information, and personal settings every time the TV is turned off or the camera is reset.
This behavior is not a limitation, but a precaution designed to comply with GDPR (General Data Protection Regulation) regulations.
In practice:
- When a guest logs in to Netflix or another app, their access remains valid only for the duration of their session.
- Once the TV is turned off, the data is deleted.
- This ensures that no subsequent users can access the previous guest’s accounts or preferences.
This is an essential security measure to ensure guests’ digital privacy and to prevent personal information (such as profile names or browsing histories) from being stored.
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How to use other apps via “casting” to your hotel smart TV
In addition to pre-installed apps, many latest-generation hotel smart TVs allow guests to cast their content from their phone or tablet to the TV, thanks to the built-in “virtual Chromecast” feature (or physical Chromecast in older models).
In practice, the TV acts as an invisible Chromecast: there’s no need to connect anything via HDMI; all you need is a connection to the hotel’s Wi-Fi network (usually the one dedicated to the room).
From the guest’s smartphone or tablet, compatible apps will automatically display the broadcast icon 📺: with a simple tap, the content appears on the room’s large screen.
Here are some examples of casting-compatible apps:
- Netflix, Disney+, Prime Video, Paramount+ — for movies and TV series
- YouTube, Vimeo, Twitch — for videos and web streaming
- Corporate presentations and videos (e.g., from Google Drive, PowerPoint online, Zoom) — very useful for business travelers
This technology allows guests to use any app on their device, without having to log in to the TV apps.
The connection is temporary, secure, and private: at the end of your stay or after the daily reset, the TV automatically disconnects from all devices.
The benefits of casting for the hotel and the guest
- For the guest: total freedom to watch their favorite content securely, with a home-like experience.
- For the hotel: no account or credential management, perfect GDPR compliance with fewer legal and technical issues and increased guest satisfaction.
- For both: a seamless experience, without the risk of privacy violations or malfunctions due to shared logins.
Today, a hotel-ready smart TV must offer two complementary modes of use:
- App preinstalled for instant access to major streaming services, with automatic data deletion for privacy;
- An integrated casting function, allowing guests to use their own apps and devices safely and intuitively.
Thanks to these solutions, the in-room TV finally becomes a personal and connected space, where guests can feel at home—even when away from home.