The digital concierge for the residential. A revolution of living
7 April 2022That’s why the digital wall for the condominiums is becoming an increasingly widespread reality
The digital concierge is a service born a few years ago and that mainly found use in hotels, going to support the classic concierge services and proposing a new way to interact with the guests of the hotel. The ever-increasing spread of multimedia monitors, smartphones and other devices has allowed a more immediate use of information by users. The residential area is also an area that has been invested in various forms in recent years.
New houses and newly built condominiums have made domotics and technology an indisputable prerogative. In this context, the digital concierge and digital benches have also been used in the private sector. Not only in newly built apartments but also in those who simply want to equip themselves with a communication tool or digital concierge.
Also in this case the “good old goalkeeper” fulfills many of the functions that the web app can perform. However, it is not meant only as a tout court replacement. Simply a digital concierge can support a concierge and perform different tasks even in extra-work hours. It is in fact an active service 24h on 24h and 7 days on 7.
People are looking for answers to their needs in a faster time and with the support of technology, finding information mostly from their smartphone. A digital concierge responds to needs ranging from signaling malfunctions of plants to consultation of notices in a bulletin board and useful numbers to requests for car or taxi rental, bookings of condominium gyms and search for babysitters/dogsitter.
What does a digital concierge service mean in residential areas
The idea of the concierge service in the residential field was born with the aim of providing the condominiums with a better quality of life through a service that meets both the needs of the tenants regarding the property in which they live (e.g. maintenance) and the people in the broad sense.
As we said, the digital concierge is an always active service that aims to provide solutions, solve problems, respond to everyday needs and ensure a comfortable and fast lifestyle for the user of the residential complex.
What are the tasks that a digital wall sticker and webapp digital concierge could do?
- manage the notices of the condominium assemblies
- publish generic alerts and useful numbers
- require maintenance
- book a service
- ordering food
- other delivery services
With the digital residential concierge you can access a range of services with considerable time savings and a smoother lifestyle. As we have seen from the examples, there are numerous requests that can be managed: monitoring and reporting of plant abnormalities, control of home devices, management of bookings of the building amenities (community building, co-working space, swimming pool and spa area), services for the comfort of the person such as booking food delivery, chef at home, baby-sitting and dog-sitting service, hairdresser, aesthetic or physiotherapy massage. All personalized in one dedicated app where you can find useful services and easily manage your trusted suppliers. It is possible to customise the app by going to insert dedicated services and integrating them with the various contacts of the suppliers (hydraulic, cleaning, etc.).
It is a change of perspective that, thanks to digital transformation, finally makes available also in the residential field, the typical services of the conciergerie of the hotel sector with important integrations.
Digital condominium box: why install it
This is an electronic bulletin board, i.e. a screen with touch display, which is installed in the building/entry entrance and is of immediate use also for those who are not practical with technology. We could define it as a sort of evolution of the classic condominium basin on which alerts and leaflets were hung about information useful to the management of the building. The implementation of a digital bulletin board makes different usage opportunities concrete: allows for example to delete the leaflet; guarantees fast and effective communication with the administrator; reports, even in real time, any problems or failures.
Not only. The electronic bulletin board is a real communication channel as it allows shops, companies and businesses to advertise their activities by offering special discounts or reporting extraordinary events and appointments. An opportunity, in short, for everyone: also for the commercial activities present on the territory.