FAQ
What is the difference between HECH ROMEO and gateways:
Link Reach by SAMSUNG and ProCentric by LG?
Link Reach by SAMSUNG and ProCentric by LG?
The LINK REACH SAMSUNG Gateway runs on Windows; the PROCENTRIC LG Gateway runs on Linux.
Both, when paired with their respective Hotel TVs, are merely raw materials and require a great deal of programming to function properly.
In practice, purchasing Hotel TVs with Gateways without HECH ROMEO would be like going to a clothing store, buying fabric and making your own clothes, or going to a restaurant, buying meat and preparing the dish at home.
HECH ROMEO is a turnkey software solution for gateways and hotel TVs, programmed, configured and linked to a cloud for convenient management of multi-platform content (TV, mobile and web).
What does the HECH ROMEO software include?
Correct programming of gateways with disk partitioning and custom configurations.
Correct programming of TVs.
A cloud for content management.
Multichannel WebApp: TV in rooms, QR codes on tables, WEB, monitors in common areas and meeting rooms.
I have already purchased a Gateway with Hotel TV, but I am unable to use it correctly. Can you help me?
Yes, you need to purchase HECH ROMEO licences (Hech Project for the Gateway and Hech Client for each TV) and carry out a massive update on both the Gateway and the TVs through qualified technical staff.
In addition to the central office, HECH ROMEO technical support offers assistance in all locations through the Provider circuit, which guarantees timely on-site interventions.