STRATEGIC DESIGN AND SIMPLE, INTUITIVE INTERFACE

Express, set and manage the potential of your facility
COVERBUISNESS

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DESIGN WITH US, UPDATE INDEPENDENTLY

  1. Understanding how to strategically distribute digital content on Hech Romeo is essential to maximizing the tool’s potential and sharing the value of your offering. For this reason, we always provide a consultation and design phase with our editorial and graphic design team, who will work with you to create the project that best suits the needs of your facility and your customers.
  2. And after the initial setup? You will have a very simple and intuitive interface that will allow you to update, modify, and digitize all concierge services, including bar and restaurant menus, to continue offering your guests a highly rewarding and engaging experience. You will synchronize and control everything with a single portal. You will be able to manage and update offers and reservations dynamically and effectively.
  3. It will also be possible to participate in a training session where your staff can learn how to use the platform and update content independently. Hech Romeo is a multilingual management system accessible via the web through the romeo.hech.tv portal, so you can access your dedicated area with personal credentials that guarantee full system security and your autonomy in creating and modifying content.

WHY A PROJECT AND MANAGEMENT SYSTEM?

To configure your software, you will have access to a backend with a very simple and intuitive interface that will allow you to digitize all digital concierge services, including bar and restaurant menus, to offer users a highly rewarding and engaging experience. You will synchronize and control everything with a single portal. You will be able to manage and update offers and reservations dynamically and effectively. By promoting your services with complete descriptions, images, videos, and ad hoc presentations, you will offer your customers the possibility to book directly from TVs, smartphones, PCs, and tablets. In addition, the relevant departments will receive real-time notifications and will be able to consult a practical calendar showing the status of services and reservations.

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THE MANAGEMENT SYSTEM

CATEGORIES AND SERVICES

Within the project, it is necessary to organize all the content by creating a concept map and a subdivision into macrocategories and subcategories to ensure fluidity, logic, and consistency for the guest who will access all the information and services we will insert into HechRomeo.

We know that attention to detail in the offering is very important for the customers who rely on us, which is why we have designed a large number of subcategories (maximum 4) that in turn can generate an unlimited number of categories and/or services. Our team will guide you through the creation of your editorial project, and you can then add, hide, or delete any content, whether it’s a category or a service, completely independently from the same management system.

 

EDITABLE PARAMETERS FOR CATEGORIES AND SERVICES

Through the portal, you can make real-time changes to

  • NAME
  • IMAGE or VIDEO
  • DESCRIPTION
  • LANGUAGE
  • CART
  • MAXIMUM QUANTITY
  • POSSIBLE ECONOMIC VALUE
  • BOOKING MANAGEMENT METHOD
  • DATE/TIME RESTRICTIONS
  • NOTIFICATION DEPARTMENT ASSIGNMENT
  • DELIVERY LABEL TYPE ASSIGNMENT
  • CALENDAR MANAGEMENT
  • MANAGEMENT CART

 

CALENDAR

The HECH ROMEO management software includes a dedicated area for viewing the booking calendar. Users have complete freedom to view daily, weekly, or monthly views.

Those who use the calendar back end can:

  • Assign up to 5 different statuses to each service and color the data differently for easy reference;
  • Use the search engine and apply filters to better profile the search (CATEGORIES, SUBCATEGORIES, NAME, SURNAME, SERVICES, EMAIL, DATES, STATUS, DEPARTMENT, LABEL)
  • Use the internal search engine to calculate the total value of the services requested by a customer/room
  • Print the data
  • Support customers by entering their Reservations for individual services can be made by accessing “Guest Management – Reservation Calendar” using the “Create New Reservation” or “Create New Cart” buttons.

 

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LANGUAGES, USERS, DEPARTMENTS, AND LABELS

The system allows you to add content in multiple languages ​​and allow guests to choose the language to display.

This area of ​​the portal allows you to insert and edit departments for managing notifications of requests. Reservations.

In the same area, you can add and edit labels to request additional information (sometimes required for delivery to the guest at the time of ordering (room number, umbrella number, etc.)).

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